Verify your jutabet99 account
Account verification protects your balance and makes sure payouts land in your wallet, not someone else's. We ask for one clear photo of your identity card or passport — the document that shows your name and face — so we can match it to the e-wallet account you're withdrawing to. Upload it through the verification screen the first time you request a
payout, and the system checks it within a few hours. After that, every withdrawal clears without asking again because your account is confirmed.
- Navigate to the verification page — When you request your first withdrawal, the system prompts you to verify; tap the link and the upload screen opens.
- Upload a photo of your identity document — Take a clear shot of your MyKad or passport showing your full name, photo and document number; make sure all four corners are visible.
- Submit and wait for confirmation — Tap submit and we review the document; you'll get a notification once verification is complete, usually within a few hours during business days.
- Withdraw without delays after approval — Once your account is verified, every payout request processes immediately without asking for documents again — the security check is done.